One of the companies if I click can do even more of a deep dive on the customer. In addition to the shopify fraud detection, I downloaded 3 more apps into my store that are fraud detection.now I have a layer of 4 companies looking at my my orders, all for free, and each one provides different information. Two of my orders were chargedback were between $1100 and $2200, so going forward, that will be a significant savings.Ģ. If you do not capture the money, then you can refund without paying any processing fees. I changed my capture of payment to manual now when an order comes in I decide if the money is captured. Since I'm not a high volume seller, I did two things to fix the problem:ġ. And they used a similar process, purchasing a few small items, building a relationship with my store-then going for a very expensive item, that charged back-on a good note the first large chargeback I won (I use Chargeflow, they are AWESOME!).anyhoo, these sales started increasing some. Over the last year I had gotten a few orders from Florida upon further research after processing some of them, I discovered the customers were employing a ship forwarding company based in Florida. I'm wondering if anyone has dealt with this company or similar US forwarders? How much risk am I opening myself up to? I was considering contacting the customer, but if I do contact the customer to verify, what exactly would I verify? Maybe the forwarder is suggesting us to customers? I have never had another US mail forwarder use us, and have no idea why the orders are coming from the Philippines suddenly. Shopify is flagging them as high risk, mostly because of ip address country and physical address (the US shipping forwarder). Now, I have received several significant orders. The first few orders I received weeks ago were not significant, I decided to process them and see what happens. Recently, I have been receiving orders from a service that forwards mail to the Philippines, Forwarder LBC Express. I'm not knowledgeable enough of international shipping and it generally seems to be a pain. I have a niche market, but have opted out of shipping internationally (US only) because of risk of fraud and lack of reliable tracking services.